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Renter Vault Support
Support is provided in English by Orbitech LLC.
Include your device model, operating-system version, and a short description of what happened. Do not email private rental photos, leases, IDs, payment details, or other sensitive records unless our support team specifically asks for a safe diagnostic copy.
Common answers
Where are my records stored?
Records stay in private app storage on your device. They are not automatically uploaded to Orbitech LLC.
How do I restore Pro?
Open Renter Vault, go to Settings, choose the Pro plan area, and tap “Restore purchases.” Use the same Apple ID or Google Play account that made the original purchase.
Why can’t I edit a finalized inspection?
Finalized inspections are kept read-only as a consistent snapshot. Start a new periodic or move-out inspection to document later changes.
How do I delete my data?
You can remove individual evidence files or documents before finalization where available. To erase all local Renter Vault data, open Settings, choose “Delete all vault data,” and confirm both prompts.
Can Renter Vault guarantee my deposit will be returned?
No. Renter Vault is an organizational tool and does not provide legal advice or guarantee any dispute, reimbursement, or deposit outcome.
Company
Orbitech LLC
8 The Green, Suite 10237
Dover, DE 19901
United States